Delivery Information

Whilst we would love to offer free postage to all our customers, as a small business it simply is not feasible. We do our best to try and keep delivery costs as low as possible, based on the weight of the parcel after it has been packaged.

Free delivery on all orders over £100 (UK Only)

Order before 4pm for same day dispatch (Mon-Fri only). Orders placed after 4pm will be dispatched the following day.

Order before 11am for same day dispatch on Saturday.

Orders after 11am on Saturday or on Sunday will be dispatched on the following Monday.

Orders placed on a bank holiday will be dispatched the next working day.

For orders under £100, delivery is charged as follows:

Cards – Free of charge
Large Letter under 350g, 2.5cm thick, 35cm long & 25cm wide – £1.85
Items up to 2kg – £3.95
Items over 2kg but below 5kg £5.50
Items over 5kg but below 10kg – £6.95
Items over 10kg but below 15kg – £8.95
Orders over 15kg – £12.00

All orders below 2kg are sent with Royal Mail, orders over 2kg are sent by courier service. Parcels generally take 1-3 working days from when they leave us (please note during the coronavirus pandemic delivery times can take up to 10 working days)

International Shipping

We can ship to Europe, Canada, Australia & New Zealand, unfortunately we are unable to ship our products to the USA. Shipping cost for International orders is based on weight, we will use either Royal Mail Tracked and Signed or UPS. We will provide you with a price for both services and estimated time of arrival for you to choose your preferred option. Please email us on info@ecogreenequestrian.co.uk for further information.

If you have any queries regarding delivery please get in touch with us via email on
info@ecogreenequestrian.co.uk or by calling us on our freephone number on 0800 130 3438 between our office hours Monday – Friday 8.30am – 6pm.

 

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